Privacy Policy

Introduction

LuxePalace Resorts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking
• Create an account on our website
• Sign up for our newsletter
• Contact our customer service
• Participate in promotions or surveys

This information may include your name, email address, postal address, phone number, payment information, and preferences.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Processing and managing your reservations
• Providing and maintaining our services
• Responding to your inquiries and requests
• Sending you marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@luxepalace.com.

Last Updated: April 14, 2025